Continuous Service 99.999% for Network Infrastructure
Reliability Redefined: Enter the Realm of 99.999% Network Assurance | Case Study
In the world of network reliability, our service stands atop the pinnacle, offering unparalleled resilience even amidst the most extreme circumstances. With a downtime of less than 5.26 minutes per year, our commitment is clear – we deliver Five Nines, ensuring your business never falters.
Today’s enterprises rely on seamless network environments to cater to their customers’ needs. In fact, they are not just dependent; they thrive on the network. Drawing from our extensive knowledge and experience, we specialize in designing and delivering platforms that guarantee uninterrupted connectivity, allowing your business to soar.
Client
Environment
Objective
To provide a Continuous Service to their network infrastructure. Some businesses are very strict about the SLA’s (Service Level Agreement) and based on pricing schema; relevant agreements can be achieved. Costs are proportional to the level required – Continuous Service is expensive, but the benefits outweigh its costs.
The Service with provide to our clients:
Basic – 98.00% – 876 mins (14hrs 30mins) Un-managed Downtime Per Month
Enhanced – 99.00% – 438 mins (7hrs 30mins) Un-managed Downtime Per Month
Premium – 99.90% – 43 mins Un-managed Downtime Per Month
Highly Available – 99.99% – 4 mins Un-managed Downtime Per Month
Continuous Service – 99.999% – 26 seconds Un-managed Downtime Per Month
What was done
How to accomplish all clients requirement in terms of High-Availability? Detailed planning is required for the entire infrastructure. Resiliency and redundancy need to be applied everywhere to achieve a Continuous Service. Otherwise, the weakest link may fail, and all hard work will be for nothing.
We take a list of items under consideration:
- All devices need to be in Pair’s, in Cluster, whether there are switches, routers, firewalls, load-balancers
- Dynamic Routing Protocols
- Correct configuration: Active/Active or Active/Standby
- Resilient Patching – connections between network devices and servers need to be placed into multiple line cards
- Redundant PSU’s, power sources, phases within comms rooms, including generators.
- HSRP, VRRP, or Floating IP’s needs to be configured correctly and tested for fail-over. Good fail-over is seamless to users and applications.
There is a number of benefits to our customers when those steps are implemented correctly:
- Operation System upgrade or maintenance can be performed at ease without an outage
- Business operations are undisturbed
- Active/Active configuration utilises all bandwidth and equipment
- No disruption to Users or Application
Achievement
Our achievements stand as a testament to our unwavering commitment to our clients. Not a single client has faced any financial or reputational consequences due to service disruptions under our Continuous Service program. Adhering strictly to our SLA, none of our clients experienced more than 26 seconds of unmanaged downtime, a remarkable accomplishment showcasing the robustness of our network infrastructure solutions.
These outcomes emphasize the critical importance of investing in a resilient and reliable network infrastructure to ensure uninterrupted business operations.
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