15 | 06 | 2020

SDWAN solution for a Business in Retail Sector

Retail Revolution: Transformative SD-WAN Solutions Redefining Business Landscapes | Case Study

The Business aimed to enhance collaboration and data support for its 500 employees across 10 branches while reducing ICT expenditures significantly.

In today’s dynamic business landscape, effective communication infrastructure is paramount. From product launches to supplier collaborations and complex operations management, seamless voice, data, and conferencing systems are indispensable. Addressing challenges like bandwidth allocation, diverse applications, and cloud network management, especially in remote branches, has become essential for streamlined operations.

Client

A Medium/Large Company with an extensive remote network topology, encompassing numerous branches and offices dispersed across diverse geographical locations, seeking advanced technological solutions to optimize network performance, enhance communication, and ensure secure connectivity for seamless day-to-day operations and sustained growth in a competitive market.

Environment

An extensive network environment comprising 10 branch locations intricately connected to both the headquarters and cloud infrastructure, necessitating robust solutions for seamless communication and efficient data exchange

Objective

The objectives were clear:

  1. Address Latency Challenges: Prioritize efficient bandwidth allocation to critical applications, ensuring minimal business latency and smooth operations.
  2. Enhance Security and Connectivity: Securely connect applications hosted on public cloud platforms, safeguarding client data and ensuring seamless connectivity.
  3. Streamline Troubleshooting: Transition from time-consuming branch-level troubleshooting to a centralized model, facilitating quicker issue resolution and optimizing resource deployment.
  4. Cost Optimization: Achieve a 30% reduction in ongoing costs, enhancing financial efficiency and maximizing the return on investment.

What was done

The implementation focused on ensuring optimal performance for critical applications:

  1. Enhanced Application Performance: Addressing issues like facial recognition delays and payment system congestion, the SD-WAN solution streamlined data transfer, preventing disruptions in customer transactions and improving overall shopping experiences.
  2. Secure Hybrid WAN Connectivity: Cisco SD-WAN provided secure internet access and seamless cloud application connections by integrating multi-tier firewalls and segmenting application traffic. Key applications were isolated, safeguarding core enterprise operations from vulnerabilities elsewhere in the network.
  3. Intelligent Network Operation: Operations and maintenance personnel gained a user-friendly interface for monitoring and managing branch WAN links. This centralized management allowed for easy troubleshooting, prioritization of applications, and adjustments to maintain optimal network performance. Even non-IT staff could efficiently set up hardware equipment and establish internet or 5G connectivity, simplifying the process.

Achievement

The implementation of SD-WAN technology revolutionized the network infrastructure:

  1. Optimized Network Performance: Beyond the basic improvements, SD-WAN technology elevated network performance, ensuring seamless customer transactions. Delays in applications like facial recognition and payment systems were eliminated, enhancing overall user experience and customer satisfaction.
  2. Future-Ready Business Potential: SD-WAN’s impact extended beyond the immediate. It provided a scalable foundation, offering the business a robust platform for future growth. Its flexibility allowed for easy adaptation to evolving technological needs, ensuring the business was well-prepared for future challenges and innovations. Furthermore, by enhancing network capabilities, the business was empowered to explore new avenues and innovative solutions, paving the way for strategic advancements and increased competitiveness in the market.

 

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