23 | 09 | 2023

How One eCommerce SMB Avoided a Global IP Disaster with AI

How to Keep Copycats Off Your Storefront with AI-Driven IP Intelligence | Case Study

Industry: eCommerce (SMB – Wellness & Retail) | Region: Global – North America, Asia, Europe | Use Case: AI-driven IP intelligence scanned product listings, trademarks, and packaging to detect and document potential infringements—supporting proactive enforcement and brand protection

A boutique wellness brand selling globally through online marketplaces began noticing suspiciously similar products under different names. One particular listing, which mimicked their packaging and tagline, started gaining traction — threatening years of brand equity. The team suspected an IP violation but lacked the resources to scan competitor data across regions or prepare a solid legal case.

Turning to aiMDC, the company’s legal counsel ran a structured scan of product catalogues, trademark registries, and brand descriptions from resellers across North America, Asia, and Europe. Within minutes, the AI flagged three high-risk overlaps — including a packaging design near-identical to the brand’s registered trade dress.

aiMDC provided not only the evidence but also paragraph-level citations and document excerpts that supported legal action. The team used this traceable intelligence to issue takedown requests, defend their IP rights, and prevent further brand erosion. What could’ve escalated into a costly litigation or irreversible market confusion was resolved swiftly — with the AI serving as a force multiplier for their small legal team.

Client

A global eCommerce SMB in the wellness and personal care industry, selling across Amazon, Shopee, and DTC channels

Environment

Crowded international marketplaces with lookalike products and emerging IP infringement risks—from design mimics to unregistered brand taglines

Objective

Identify potential trademark and design IP violations early, validate evidence, and take swift enforcement action to protect brand identity

What was done

Identify potential trademark and design IP violations early, validate evidence, and take swift enforcement action to protect brand identity

Achievement

Within days, the brand avoided potential loss of market share, customer trust, and legal standing by identifying three critical infringements that were previously undetected. With source-linked insights and ready-to-use documentation provided by aiMDC, the company submitted IP takedown notices across major platforms. This early intervention protected their design identity, preserved their reputation, and eliminated the need for protracted litigation—all with minimal internal overhead.

Within days, the brand avoided potential loss of market share, customer trust, and legal standing by identifying three critical infringements that were previously undetected. With source-linked insights and ready-to-use documentation provided by aiMDC, the company submitted IP takedown notices across major platforms. This early intervention protected their design identity, preserved their reputation, and eliminated the need for protracted litigation—all with minimal internal overhead.

What happens next…
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‘To protect client confidentiality, certain details have been modified; this case study is intended to illustrate the capabilities of aiMDC’

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