How AI Helps You Protect Your Crew Contracts Across Borders
The Hidden Risks in International Crew Contracts — and How AI Catches Them | Case Study
Industry: Business Aviation / Private Aviation | Region: Global – with focus on Asia, Middle East, Europe, and the Americas | Use Case: AI-driven contract review for international crew compliance
In business aviation, one bad clause in a pilot’s contract can cost you flights, reputation, or legal fees. That’s what an international aviation staffing agency faced as it managed crews across Asia, Europe, and the Middle East. You need contracts that align with local labour laws and global aviation standards.
As operations grew, small errors slipped in—conflicting leave terms, vague insurance clauses, unclear terminations. Manual reviews missed them. To avoid legal fallout and crew disputes, the agency brought in aiMDC. The AI scanned contracts in real time, compared them to current regulations, and flagged hidden risks fast.
What it found saved them. Pilots flying the same routes had inconsistent terms. Some lacked MLC clauses. Others had grey areas around notice periods. aiMDC showed what was wrong before it became a problem. It helped the agency fix issues early, protect its name, and prevent costly litigation.
Client
Environment
Objective
Ensure all pilot and crew contracts were consistently aligned with global labor standards (MLC, ILO), local employment laws, and organizational policies to reduce litigation and turnover
What was done
The client implemented aiMDC to automatically ingest, compare, and validate employment contracts across regions. The platform flagged discrepancies in insurance coverage, repatriation clauses, and non-standard termination language. Legal and HR teams used the AI-generated alerts to rapidly standardise contract templates, avoiding misaligned expectations
Achievement
By using aiMDC, the agency avoided at least three separate high-risk cases of contractual non-compliance that would have led to reputational damage and financial settlements. The AI system identified gaps in benefits packages for crew hired under older contracts, allowing HR to proactively update terms. Additionally, ambiguous jurisdiction clauses were detected before new hires signed, preventing future disputes around arbitration and legal venue. Overall, the platform ensured 98% compliance across 150+ contracts within weeks — restoring confidence in the agency’s global workforce governance and minimizing legal exposure.
What happens next…
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‘To protect client confidentiality, certain details have been modified; this case study is intended to illustrate the capabilities of aiMDC’
