SERVICES

Premier Services

Dedicated customer advocacy team to ensure that all your services needs are met
Our advantage - agile solutions from a knowledgeable team of experts

Keep your team engaged on Goals, rather than problem-solving. Our dedicated team will ensure that all your services are delivered

Premier Services will provide you with Personal Senior Engineer
who will support your case from End-to-End

v500 systems | enterprise network solutions

Instant Expert knowledge

Whether you are planning, managing or optimising your network, know you have a team to support you each step of the way

v500 systems | enterprise network solutions

Make your business agile

Assure your systems are always up-to-date and get ahead of today’s fast-paced evolution of technology

v500 systems | enterprise network solutions

We got your back

Count on an expert support team to help you keep your network healthy

v500 systems | enterprise network solutions

Unburden your Staff

Take advantage of an engineering knowledge pool with extensive industry tenure and gain the networking expertise you’re missing

v500 systems | enterprise network solutions

Your security is our priority

Our top-class security services can save a tremendous amount of financial and productivity heartache for your business

v500 systems | enterprise network solutions

Feel like VIP

Have access to a single point of contact for all your tasks and needs

Conventional Services

  • Inadequate and fragmented offerings
  • Limited knowledge and experience in data networks
  • Lengthy times for final solution
  • Only one-sided solutions to business requirements

What we offer | Premier Services

  • FREE ONE-DAY consultation, we will answer all your questions, provide advice, guidance, we will explain any grey areas.
  • Always-available, Senior Network Engineers - technical assistance team
  • High-touch, single point of contact
  • Priority case queuing
  • All hands-on deck to resolve a problem
  • If the problem is brought for our attention, we won’t send pointless emails? We solve it on conf call with all parties involved
  • Precision Implementation & Deployment Services (avoiding outages)
  • Comprehensive customer backing across the support spectrum, including service requests, product needs and information requests
  • Expertise in network trends and best practices via your support team.

WHY V500 SYSTEMS | PREMIER SERVICES?

When you are running a complex network, having a dedicated v500 Systems backing to support you is a key to identifying issues early, monitoring trends, ensuring your network is operating smoothly and keeping your team focused on your goals rather than problem resolution.

Whether you need a technical problem solved quickly, have a pressing question about a new network vulnerability, or there’s a software upgrade on the horizon, a Professional Network Engineer dedicated to your team will ensure your network infrastructure is always under close care, no matter where you are in the world.

There is no need to submit a ticket and wait on a response. Your Premier Delivery Account Manager will get answers for you right away.

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Service Description Documents

Our Senior Network Engineers and Network Architects will focus on your most impactful technology initiatives.